Contact Us

Have a question about your order? Need to report a problem? Want to request a refund or replacement? No worries—we’ve got your back.

At Positivity Perks, we’re committed to making sure every order brings a smile. If something’s not right, just follow the steps below so we can fix it quickly:

📝 How to Initiate a Return or Refund

  1. Email us at:
    📧 positivityperksinfo@gmail.com

  2. Include the following in your message:

    • Your full name

    • Your order number

    • A clear photo of the issue (e.g., damaged item, wrong print, defect)

    • A brief description of what went wrong

    • Whether you’d prefer a replacement or a refund

  3. We’ll review your request within 1–2 business days.
    If your request is approved, we’ll send you a confirmation and get your replacement on the way—or process your refund promptly.

📦 Order Tracking or Shipping Questions?

If your item hasn’t arrived or your tracking number isn’t updating, contact us at the same email and we’ll look into it ASAP.

🙌 We're Grateful You're Here

Thanks for choosing Positivity Perks, where every order is a step toward a brighter world. We're here to help, and we’re always just one message away.

Stay positive. Stay in touch. 💛
— The Positivity Perks Team